I'm now retired from the music business, but as recently as a couple of years
ago, I was a Behringer dealer. We had no more problems with it than with
anyone else. Truth be known, we probably had less problems than with a lot of
"highly respected" brands. When we did have problems, they were usually fairly
awkward due to a lack of Behringer service centers. I understand that the
service situation has improved. To solve most problems we usually just gave
the customer a new piece and sent the defective one back to Behringer for
credit. That wasn't always easy for us, but it was the best way to take care
of the customer.
The people who bought my business are still selling Behringer. They are very
happy with the line, and report few problems. I dropped by the store last week
and they were telling me what awesome stuff it was, and of course they were
amazed by how reasonably priced it is. The guys who run the PA hire section of
the company commented that they get lots of riders that say "No Mackie," but
they seldom see one that says "No Behringer." It seems the stuff is fairly
well accepted in the touring world.
It is amazing to me how many Behringer products there are. When we first
started handling it, it was basically limiters, gates and effects.
I own a lot of Behringer equipment myself. I use it in the studios of the
local radio station that I now operate. We also have a small Behringer PA
using their powered speakers. All of it has been fine, and nothing has been
defective out of the box. We've only had one problem, and that was caused by
a direct lightning strike…. That was hardly Behringer's fault. Since the
piece that blew up has a street price of under $100.00 I just gave it a decent
burial in the dumpster and replaced it with a new one. The stuff is truly
disposable.
Is it as good as, ATI, Neve, Meyer, Midas, Orban, etc.? Of course not. But
at a mere fraction of the cost of more serious products, it does give a lot of
people access to the type of equipment they otherwise couldn't afford. And it
is a LOT better than most "entry level" equipment. It wasn't that long ago that
you couldn't buy this kind of stuff at any price, much less at the bargain
basement prices of today.
You live in amazing times for a sound person.
Chuck Conrad